- Contain valuable content that is a mix of tacit and explicit knowledgeB
- Based on the unique experiences of the individuals who are or were a part of that company
- Contain the know-how that has been tried, tested, and found to work in work situations.
- Factual – terminology, specific details and elements or organisational practice
- Conceptual – theories, models, principles and generalisation
- Procedural – skills, algorithms, techniques and methods
- Meta-cognitive – knowledge about knowledge: learning, thinking, problem-solving
- Link between users and core knowledge
- Operates as a single point of entry
- Help people find relevant info from various sources
- Codify explicit knowledge in a logical manner
- Direct the user to enabling sources
- People, organizational units, web sites, policies etc.
- Vehicle for contributing new knowledge
- Provide personalised knowledge services
Summary of MBTI - Briggs Personality Type Indicator
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