- Conceptual framework
- So that activities can be coordinated and produce expected KM result
Data
- Set of discrete and objective facts about a particular event
Information
- Message that usually is in the form of a document
Von Krough & Roos Model
~> states that KM requires a connection between
- knowledge and knowledge owner
- knowledge and knowledge seeker
- knowledge owner and knowledge seeker
~> also says that a successful organizational KM requires
- Innovation
- Competition advantage
- Organizational goals
Nonoka & Takeuchi
~> focuses on knowledge spiral which explains the transformation of knowledge until knowledge creation
~> Advantage : provide critical understanding of tacit and explicit knowledge interaction within an organization
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